At The Look Nook Co., customer satisfaction is our top priority! Please review our refund and return policy below:
Damaged or Defective Items
If your product arrives damaged or with a manufacturing error, we will replace it or issue a refund at no extra cost.
To request a replacement or refund, please contact us within 30 days of delivery. Make sure to include your order number and photo evidence of the issue.
Returns and Exchanges
All our items are made-to-order, which means we do not accept returns or exchanges for reasons like personal preferences or incorrect sizing.
Please double-check your order details (size, color, address, etc.) before completing your purchase.
Shipping Issues
If an order is returned due to an invalid address or is lost in transit, we can issue a refund for the product price only. Shipping fees are non-refundable.
Order Cancellations
Once your order is placed, cancellations are not guaranteed. If your order is still in the processing stage, we will do our best to accommodate your request, but fulfillment costs may apply.
If you have any questions or concerns, feel free to contact our support team at support@looknookco.com. Thank you for shopping with The Look Nook Co.!